Carriage House Realty in Athens, GA

I just wanted to share my super positive experience with carriage house realty. My 2.5 years I was with them, I received fast response times to maintenance requests, and had great communication with the front desk and maintenance crew. I am very happy to report that I just received the email that I will be receiving my full security deposit back. To those wanting more information on how you can do the same, just make sure to read the requirements on your lease agreement. Everything is on there. A particular shout out to Mr. Riner for just being a great individual who has great communication skills and was very helpful in answering my questions and helping alleviate my anxiety in a lot of situations. Thank you so very much.

My family and I rented through them for the past 2 years at Whitehall Landing and everything was great. The few maintenance requests we ever posted were handled either day of or the following day. We never had any type of a pest problem during our stay. The deposit was handled fairly and returned very easily within a month of vacating. I have recommended friends to Whitehall Landing as well for the price is great for the spacious accommodations in a rapidly increasing market. Everyone that I spoke with at their office was always extremely kind, and in my experience, easy to get in contact with. My family and I greatly appreciated our time with them as they are exceedingly better than all else I have had to deal with in the 10 years I have been renting in Athens.

I have been super happy regarding carriage house realty. My experience renting one of their properties, has been excellent. Some of the best things about renting through them are: The very quick response to my maintenance requests. And, not just the quick response, but the technicians are super friendly as well. Also, their customer service. I do find that emails or messages through the app/online portal are the quickest ways to get a response. An especially large shout out to Mr. Riner, who has been super helpful each time I've had to renew my lease. Finally, extremely fair rent increases. I am very happy where I'm at. Tyvm.

The maintenance team came within two hours of putting in a request and calling about a leak. They fixed it pretty quickly also. The lady on the phone (I think her name was Kirsten?) was very kind and kept me updated about the maintenance situation. Every time I’ve come to the office, the lady at the front desk has also been very helpful. My one complaint is that it can be difficult to get a hold of anyone on the phone sometimes and a roommate has told me they don’t return her calls sometimes when she leaves a message.

I have been renting from Carriage House for over 2 years now and couldn't be happier. I live in "The Barringtons" and the apartment is a great location and lots of space for the price. I have never had any issues with bugs or any other pests and Carriage House has always been prompt about fixing or replacing any appliances that I was having issues with. The people who work in the office are always as helpful and friendly as possible. I would definitely rent from them again!